Business Team Solutions Blog
CRMunicipal Update
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A new feature has been added to the CRMunicipal private beta release that will be of great benefit to municipalities. One of the elements of the system that sets it apart from any other Project Management or CRM system is the Citizen Complaint Tracker. The Tracker monitors all progress made in resolving a citizen complaint once the complaint has been entered into the system, and gives a Town Manager or Administrator the ability to track the...
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JOINT CONSULTING SERVICES
 Business Team Solutions is a unique combination of professionals offering consulting services to small and medium businesses everywhere. The CPA firm of Thevenin, Lynch, Bienvenue, LLP and KISS Computing, Inc. bring a full spectrum of perspectives to businesses who have both an on-the-ground and on-the-Internet presence based upon offline and online process auditing to help improve the efficiency of commercial operations.
Thevenin, Lynch, Bienvenue, LLP has over 1000 clients in the private and public sector, and is the auditor for over 100 municipal organizations. TLB is a progressive, professional service firm dedicated to proactively serving its clients, helping them succeed, operate efficiently, earn and keep more money through quality, timely service, proactive planning and expert advice.
KISS Computing, Inc., is an award-winning custom software and web development company with over 600 web sites in its experience over 10 years. Web site auditing is a regular part of the services offered by KISS - - measuring Internet “Best Practices”, web site performance and profitability.
Together under the umbrella of Business Team Solutions, we're able to provide the full scope of auditing services and review of business process/practices, offline and online. Each client receives a written report of our findings, with recommendations for action steps to be taken to improve processes and practices, and then depending on the recommendations and a client's decision on them, each of the partners is available to act on those recommendations.
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- Small Business CRM
- Team Friendly
- Shared Calendar
- Manage Appointments
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Team Solution Software is the ultimate CRM solution for any small business needing to: Allow team members to easily and securely communicate with each other; access and share all client information; store and share files; manage appointments and events on a shared calendar; and, in all ways work within a Team-Oriented Environment. The Most Feature-Rich Small and Medium Business CRM system we know, TSS is ideal for the SMB market at a reasonable, competitive and affordable price.
TSS is a Task-centric system that makes Project Management simple, clear and Team Friendly. TSS will manage all aspects of your daily work life, and help you stay in touch instantly with your team mates and the world at large. With more and more of today's workforce telecommuting or spending a portion of their work week logging in from home or elsewhere, it becomes even more necessary to have that robust system available for the team to stay in touch. That's the foundation of TSS.
More about Team Solution Software |
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- Municipal CRM
- Project Management
- Secure Messaging
- Complaint Tracker
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CRMunicipal is the First CRM system of its kind, designed and built for Municipalities everywhere. “Constituent Relations Management” (the “CRM” in our name) is an important part of every city and town's daily work, and CRMunicipal is built around that concept. The system doesn't stop there, though. Budget season, the work of Finance Committees, Department Heads and Town Accountants, and the general development of shared policy planning are as integral to a city and town's regular work as is the daily management of town affairs. CRMunicipal is built to facilitate that shared work as well.
Every municipality has to resolve constituent complaints, and the system is designed for that task with a dedicated tracking feature. More, though, every municipality prepares an annual budget, and all department heads participate in that process. CRMunicipal is a perfect tool for that project, with its Project and Task Management features, its shared documents...
More about CRMunicipal |
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It's About Teamwork. 
Team members, all on the same page, accessing those
pages from anywhere at any time, working effectively
and efficiently on team projects. This is what Business
Team Solutions can help you achieve. Oh, and by the
way, we use these tools ourselves, from four different
offices as well as from our homes. It is about Teamwork.
Contact: info@businessteamsolutions.com
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With new regulations about to take effect requiring municipalities to plan and budget for Ongoing Public Employee Benefits (OPEB), new tools will be necessary to help cities and towns in that planning process. Actuarial tables, health insurance costs, life expectancies not only of public employees but also of their spouses, make the calculations a daunting task requiring actuaries and accountants.
OPEB Online will help in that planning process for municipalities of under 100 employees. Data entry will be simple and intuitive, on screens designed to be friendly for the users. The results will be detailed in the reports, and as many “what-ifs” thereafter will help in future decision-making.
More about OPEBonline |
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